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OPERATIONS MANAGEMENT

Project Management Course Syllabus

The course addresses the principles and concepts of operations management. Operations management is a business discipline that focuses on managing a company’s operations to achieve project efficiency. This means that the person in charge of the department will be expected to undertake a variety of strategic duties.
An operations management course teaches skills that may be used for a wide range of enterprises. Students who complete an operations management course should have a solid grasp of how firms function and be able to apply that knowledge to increase efficiency and effectiveness.

Learning Objectives: TOPIC PRESENTATION

1. Understanding the definition and establish the fundamental knowledge of operations
management. It also examines the fundamental decisions and deeds that shape the overall
trajectory and methodology of the operations function.
2. Identify the key components of product and service design, and the ways to improve
reliability in design decisions. Understand multiple analytical techniques and applications to
develop business forecasts.
3. Looking at six different aspects of planning and controlling the delivery of products and
services as they flow through processes, operations and supply networks.
4. Determine the important factors that are used by decision-makers to address the production
(aggregate) planning.
5. Realizing the significance of operations development in order to meet the demands of
customers and the agility of the competition.
Course Duration:

Duration 36hrs; 12 weeks; 3hrs. per sessions

MODULE 1. DIRECTING THE OPERATIONS
DAY 1. Introduction to Operations Management
DAY 2. Operations Performance and Strategy
DAY 3. Product and Service Innovation;
DAY 4. The structure and scope of operations; Forecasting

MODULE 2. DESIGNING THE OPERATIONS
DAY 5. Process Design; Layout and flow
DAY 6. Process Technology; People in operations

MODULE 3. DELIVER – PLANNING AND CONTROLLING OPERATIONS
DAY 7. Planning and Control System; Capacity Management
DAY 8. Supply Chain Management; Inventory Management
DAY 9. Material Rrequirement Planning (MRP); Lean Operations

MODULE 4. DEVELOPMENT AND IMPROVEMENT OF OPERATIONS
DAY 10. Operations Improvement; Quality Management
DAY 11. Project Management; Managing Risk & Recovery
DAY 12. FINAL EXAM / RESEARCH PAPER